You are required to register to use our Services and you are responsible for protecting your user credentials. Use our Authorization to Communicate and Obtain PHI form. Login Sign Up Now. Fax y… The Federal Arbitration Act governs the interpretation and enforcement of this Arbitration Agreement. You may instead assert your claim in “small claims” court, but only if your claim qualifies, your claim remains in such court and your claim remains on an individual, non-representative and non-class basis. When you are discharged from the any UMass Memorial Health Care entity, your medical record still must be completed by all providers involved in your care prior to being copied and released to you. There is not a public access location to drop off forms for UHA, but forms can mailed or faxed. The software license has the sole purpose of enabling you to use and enjoy the benefit of the Services as provided by us, in the manner permitted by these Terms and subject to the use restrictions described below. Termination will not limit any of Ciitizen’s other rights or remedies at law or in equity. Required fields are marked *. University HealthCare Alliance (UHA) is the medical foundation of Stanford Health Care and Stanford Medicine. OUR PHILOSOPHY   |   OCMO   |   MYUHA.ORG. Ohio Resident? Ciitizen can take appropriate action – including legal action – where you are in violation of these Terms. THE Ciitizen ENTITIES’ TOTAL LIABILITY TO YOU FOR ANY DAMAGES FINALLY AWARDED SHALL NOT EXCEED THE AMOUNT OF ONE HUNDRED DOLLARS ($100.00), OR THE AMOUNT YOU PAID THE Ciitizen ENTITIES, IF ANY, IN THE PAST SIX (6) MONTHS FOR THE SERVICES (OR PRODUCTS PURCHASED ON THE SERVICES) GIVING RISE TO THE CLAIM. View the changes to our visitor policy » View information for … If you decide to further your education, courses can be applied to our Your email address will not be published. Virtual visits are open for new and existing patients. Summary: Ciitizen respects the rights of copyright owners and expects you to do the same. identification of the content that has been removed or to which access has been disabled and the location at which the content appeared before it was removed or disabled; a statement that you have a good faith belief that the content was removed or disabled as a result of mistake or a misidentification of the content; and. Medical Records; Support Groups; Financial Assistance; COVID-19 Resource Center; Locations and Parking; Visitor Policy; Hospital Check-in ; International Patients; Contact Us; View All Information for Patients & Visitors » We are available to assist you 24/7. Ciitizen has no control over the completeness, validity, consistency or accuracy of any content provided (or lack of such) by you or others (such as hospitals, other health care providers, or health plans). I have found the request they send over with the barcode and the information of the request and fax has a totally different claim# then the claims denying on the EOB stating missing information has not been received . How can I get a copy of my medical records? In particular, but without limitation, the Services may not be exported or re-exported (a) into any U.S. embargoed countries or any country that has been designated by the U.S. Government as a “terrorist supporting” country, or (b) to anyone listed on any U.S. Government list of prohibited or restricted parties, including the U.S. Treasury Department’s list of Specially Designated Nationals or the U.S. Department of Commerce Denied Person’s List or Entity List. Health Information that comes from records of health care providers or health plans accessed through your HIPAA “right of access” will be “read only” and cannot be altered, although you will have a choice of whether or not to share such Health Information with others. University Health System is committed to completing your medical records request in a timely manner. This lets CHA communicate with or obtain medical records from other providers and healthcare organizations. Unless otherwise expressly authorized herein or in the Service, you agree not to display, distribute, license, perform, publish, reproduce, duplicate, copy, create derivative works from, modify, sell, resell, exploit, transfer or upload for any commercial purposes, any portion of the Service, use of the Service, or access to the Service. Provide patients their records for free. We reserve the right to charge a fee for certain portions of the Service in the future. You are responsible for and hereby agree to comply at your sole expense with all applicable United States export laws and regulations. Summary: Ciitizen may suspend or terminate any licenses granted by us and/or your account if you have violated these Terms (including violations of the law and fraudulent or abusive activity). If you are under the 13 years of age, you may not use the Service, other than by having your parent or guardian register and use the Service on your behalf. Further, you agree that Ciitizen will not be liable to you or any third party for any termination of your access to the Service. Call 210-358-3532, fax or visit our Medical Records Department. You acknowledge that Ciitizen does not pre-screen Content, but that Ciitizen and its designees will have the right (but not the obligation) in their sole discretion to refuse or remove any Content that is available via the Service. Just follow these easy steps: 1. Summary: You agree to indemnify and hold Ciitizen and its affiliates, employees and agents harmless from any losses arising out of your use of the Service, or User Content or your violation of these Terms or violation of another’s rights. UHA is a medical foundation affiliated with Stanford Health Care and Stanford Medicine. Get My Records. These medical record requirements are provided for reference purposes only and may not include all services or codes. University HealthCare Alliance (UHA) is a medical foundation born out of the aspiration for Stanford Medicine and local, high-quality providers to partner together to bring a greater range of leading-edge health care services to patients within surrounding communities. THE SERVICES, INCLUDING ALL OF THE MATERIAL AND INFORMATION MADE AVAILABLE THROUGH THE SERVICES, ARE FOR INFORMATIONAL PURPOSES ONLY AND DO NOT CONSTITUTE PROFESSIONAL MEDICAL ADVICE OR TREATMENT. We can help. If you are blocked by Ciitizen from accessing the Service (including by blocking your IP address), you agree not to implement any measures to circumvent such blocking (e.g., by masking your IP address or using a proxy IP address). TO THE EXTENT NOT PROHIBITED BY LAW, YOU AGREE THAT IN NO EVENT WILL THE Ciitizen ENTITIES BE LIABLE (A) FOR INDIRECT, SPECIAL, EXEMPLARY, INCIDENTAL, CONSEQUENTIAL OR DAMAGES (INCLUDING, BUT NOT LIMITED TO, PROCUREMENT OF SUBSTITUTE GOODS OR SERVICES, LOSS OF USE, DATA OR PROFITS, BUSINESS INTERRUPTION OR ANY OTHER DAMAGES OR LOSSES, ARISING OUT OF OR RELATED TO YOUR USE OR INABILITY TO USE THE SERVICES), HOWEVER CAUSED AND UNDER ANY THEORY OF LIABILITY, WHETHER UNDER THESE TERMS OR OTHERWISE ARISING IN ANY WAY IN CONNECTION WITH THE SERVICES OR THESE TERMS AND WHETHER IN CONTRACT, STRICT LIABILITY OR TORT (INCLUDING NEGLIGENCE OR OTHERWISE) EVEN IF THE Ciitizen ENTITIES HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGE, OR (B) FOR ANY OTHER CLAIM, DEMAND OR DAMAGES WHATSOEVER RESULTING FROM OR ARISING OUT OF OR IN CONNECTION WITH THESE TERMS OR THE DELIVERY, USE OR PERFORMANCE OF THE SERVICES. You may request your records on paper or in an electronic format. YOU AND CIITIZEN AGREE THAT EACH OF US MAY BRING CLAIMS AGAINST THE OTHER ONLY ON AN INDIVIDUAL BASIS AND NOT AS A PLAINTIFF OR CLASS MEMBER IN ANY PURPORTED CLASS OR REPRESENTATIVE ACTION OR PROCEEDING. With respect to the content or other materials you upload through the Service or share with other users or recipients (collectively, “User Content”), by posting or submitting your User Content through the Services, you represent and warrant that you have, or have obtained, all rights, licenses, consents, permissions, power and/or authority necessary to grant the rights granted herein for your User Content. Schedule your appointment online with select providers. Under no circumstances will Ciitizen be liable in any way for any Content or materials of any third parties (including users), including, but not limited to, for any errors or omissions in any Content, or for any loss or damage of any kind incurred as a result of the use of any such Content. Minors under the age of majority in their jurisdiction are only permitted to use our Services if the minor’s parent or guardian accepts these Terms on the minor’s behalf prior to use of the Services. 650-498-3333. i) obtain or attempt to access or otherwise obtain any materials or information through any means not intentionally made available or provided for through the Service. 2. b. You agree not to take any action(s) inconsistent with such ownership interests. Online Medical Records You can access portions of your electronic medical record online with my Methodist Portal. If you think you may have a medical emergency, call your doctor or 911 immediately. Complete a simple secure form . Without limiting the foregoing, to the maximum extent permitted under applicable law, Ciitizen, its parents, affiliates, related companies, officers, directors, employees, agents, representatives, partners and licensors (the “Ciitizen Entities”) DISCLAIM ALL WARRANTIES AND CONDITIONS, WHETHER EXPRESS OR IMPLIED, OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE OR NON-INFRINGEMENT. If you have a MyUofMHealth Patient Portal account, you can submit requests for copies of medical records from the portal by using the Medical Record Request form listed under the My Record section.. Summary: Ciitizen provides a platform for (1) enabling users to collect their health information through the HIPAA right of access, (2) using and sharing Health Information (defined below), and (3) authorizing Ciitizen to collect Health Information on a user’s behalf. Any use of the Service or the Service Content other than as specifically authorized herein is strictly prohibited. an electronic or physical signature of the person authorized to act on behalf of the owner of the copyright or other intellectual property interest; a description of the copyrighted work or other intellectual property that you claim has been infringed; a description of where the material that you claim is infringing is located on the Service, with enough detail that we may find it on the Service; your address, telephone number, and email address; a statement by you that you have a good faith belief that the disputed use is not authorized by the copyright or intellectual property owner, its agent, or the law; a statement by you, made under penalty of perjury, that the above information in your Notice is accurate and that you are the copyright or intellectual property owner or authorized to act on the copyright or intellectual property owner’s behalf. An arbitrator shall not be bound by rulings in prior arbitrations involving different users, but is bound by rulings in prior arbitrations involving the same user to the extent required by applicable law. The following are examples of illegal or prohibited Content and/or use. Access the MyChart portal. You acknowledge and expressly agree that any contribution of Feedback does not and will not give or grant you any right, title or interest in the Services or in any such Feedback. Across our health system, our electronic medical record (EMR) assist us in providing better … Please read the Terms carefully, as they include an agreement to waive the right to bring class action suits against us and to handle any claims you might have against us via arbitration. You agree that any termination of your access to the Service under any provision of this Terms of Service may be effected without prior notice, and acknowledge and agree that Ciitizen may immediately deactivate or delete your account and all related information and files in your account and/or bar any further access to such files or the Service. If the value of your claim does not exceed $75,000, Ciitizen will pay for the reasonable filing, administrative and arbitrator fees associated with the arbitration, unless the arbitrator finds that either the substance of your claim or the relief sought was frivolous or brought for an improper purpose. Please allow us 30 days for medical records released to you or another physician. By using the Services, you acknowledge and agree that Ciitizen has no control over such third party websites and resources and that we are not responsible for examining or evaluating the content, accuracy, completeness, timeliness, validity, copyright compliance, legality, decency, quality or any other aspect of such Third Party Materials or websites. If Ciitizen deletes your account for any suspected breach of these Terms by you, you are prohibited from re-registering for the Services under a different name. Billing RecordsTo request your billing records, please contact the business office at 704-512-7171.Pathology SlidesTo request pathology slides, please contact your nearest hospital location and ask for the Pathology Department.Radiology Images or Imaging FilmsTo request your radiology images, please contact yournearest hospital location and ask for the Radiology Department.Birth or Death CertificatesBirth and death certificates are legal documents managed by the state. As a condition of your use of the Services, you grant us a nonexclusive, perpetual, irrevocable, royalty-free, worldwide, transferable, sublicenseable license to access, use, host, cache, store, reproduce, transmit, display, publish, distribute, modify and adapt and create derivative works (either alone or as part of a collective work) from your User Content and Health Information. Due to COVID-19, onsite requests for medical records are temporarily suspended at this time. This document provides the legal terms of service for use of our website, as well as any of the Services that we offer. You understand that by agreeing to the Terms, you and Ciitizen are each waiving the right to trial by jury or to participate in a class action or class arbitration. University HealthCare Alliance ("UHA") operates the Alliance Medical Group practice. Subject to your compliance with these Terms, Ciitizen hereby grants to you, a personal, worldwide, royalty-free, non-assignable, non-sublicensable, non-transferrable, and non-exclusive license to (a) use the software provided to you as part of the Services and (b) any Work Product for your personal health use only. Your access to and use of the Services are at your own risk. Neither UHA, Stanford Health Care, nor Stanford University employ the physicians in the clinics 1. You may also contact us by mail or facsimile at: Ciitizen Corporation 3000 El Camino Real3 Palo Alto Square, Suite 120Palo Alto, California, 94306. Please check MyChart, the patient portal, to see if the information you need is already available to you. medical records and release of information. Third Party Material. We provide UHA medical groups with Epic, an electronic medical record (EMR) system used by Stanford Health Care, to give providers a more integrated and data-driven approach to medicine. The Michigan Medicine Release of Information office is currently closed to walk-in services. If you are a user from New Jersey, the foregoing section titled “Disclaimer of Warranties” is intended to be only as broad as is permitted under the laws of the State of New Jersey. Forms may be received via fax, by mail or in person. Ciitizen Work Product. A notification of claimed copyright infringement should be emailed to legal@ciitizen.com(Subject line: “DMCA Takedown Request”). Please allow us 7 days to complete CL&P and Yankee Gas forms. University Health Care, with facilities located in the heart of Miami, is a private medical provider dedicated to comprehensive, dependable medical services for our local community. Accept external request forms (i.e., not requiring that patients use a specific form. This Dispute Resolution by Binding Arbitration section is referred to in this Terms of Service as the “Arbitration Agreement.” You agree that any and all disputes or claims that have arisen or may arise between you and Ciitizen, whether arising out of or relating to this Terms of Service (including any alleged breach thereof), the Services, any advertising, any aspect of the relationship or transactions between us, shall be resolved exclusively through final and binding arbitration, rather than a court, in accordance with the terms of this Arbitration Agreement, except that you may assert individual claims in small claims court, if your claims qualify. You agree that you will not export or re-export, directly or indirectly, the Services and/or other information or materials provided by Ciitizen hereunder, to any country for which the United States or any other relevant jurisdiction requires any export license or other governmental approval at the time of export without first obtaining such license or approval. Despite our reasonable efforts, Ciitizen also may not be able to obtain some or all of your Health Information and we do not guarantee or assume any responsibility or liability for the completeness, timeliness, accuracy, deletion or non-delivery of any Health Information. Our Privacy Policy describes how we handle the registration data and certain other information you provide to us when you use our Services. PLEASE READ THESE TERMS CAREFULLY, AS THEY CONTAIN AN AGREEMENT TO ARBITRATE AND OTHER IMPORTANT INFORMATION REGARDING YOUR LEGAL RIGHTS, REMEDIES, AND OBLIGATIONS. You will receive a link to create a new password via email. All aspects of the arbitration proceeding, and any ruling, decision, or award by the arbitrator, will be strictly confidential for the benefit of all parties. Save my name, email, and website in this browser for the next time I comment. We shoulder the administrative headaches and logistical side of running a practice (including insurance, human resources, payroll, appointment scheduling) so physicians can focus on putting patients first. We closely monitor health care reform requirements and opportunities for improving health care delivery and services to patients, so our health system is positioned to provide outstanding leading edge care and our physicians may focus on their patients. This form is available here. Your continued access to or use of the Services after the modifications have become effective will be deemed your acceptance of the modified Terms. Summary: Currently, we provide the Services free of charge to the user. THE AGREEMENT TO ARBITRATE REQUIRES (WITH LIMITED EXCEPTION) THAT YOU SUBMIT CLAIMS YOU HAVE AGAINST US TO BINDING AND FINAL ARBITRATION, AND FURTHER (1) YOU WILL ONLY BE PERMITTED TO PURSUE CLAIMS AGAINST CIITIZEN ON AN INDIVIDUAL BASIS, NOT AS A PLAINTIFF OR CLASS MEMBER IN ANY CLASS OR REPRESENTATIVE ACTION OR PROCEEDING, (2) YOU WILL ONLY BE PERMITTED TO SEEK RELIEF (INCLUDING MONETARY, INJUNCTIVE, AND DECLARATORY RELIEF) ON AN INDIVIDUAL BASIS, AND (3) YOU MAY NOT BE ABLE TO HAVE ANY CLAIMS YOU HAVE AGAINST US RESOLVED BY A JURY OR IN A COURT OF LAW. Ciitizen is not liable for any acts or omissions by you in connection with your account. Fees.We currently provide the Service free of charge to our users. Ciitizen reserves the right, but has no obligation, to become involved in any way with disputes between you and any other user of the Service. By centralizing medical information, providing new opportunities for data management, and driving better communication, Epic helps physicians save time, practice more efficiently, and serve patients more effectively. By accessing an online portal or completing a HIPAA Access Form in order to enable Ciitizen to obtain your Health Information, you authorize and permit Ciitizen to use and store information provided by you (for example, information on the HIPAA Access Form, user names and passwords) and any Health Information collected from third parties in order to provide the Services, including processing and using such Health Information for product development, improvement, demo and training, and aggregated and anonymized searching capabilities. Your email address will not be published. Nothing in these Terms or the Service should be construed as granting, by implication, estoppel, or otherwise, any license or right to use any of the Ciitizen Trademarks without our prior written permission in each instance. Judgment on the arbitration award may be entered in any court that has jurisdiction. Other names, logos, product and service names, designs and slogans that appear on the Services are the property of their respective owners, who may or may not be affiliated with, connected to, or sponsored by us. In connection with your use of the Service you will not engage in or use any data mining, robots, scraping or similar data gathering or extraction methods. By using the Services, you represent and warrant that you meet all of these requirements. You hereby assign to Ciitizen any and all right, title and interest (including, but not limited to, any patent, copyright, trade secret, trademark, show-how, know-how, moral rights and any and all other intellectual property right) that you may have in and to any and all Feedback.. attention patients and patient representatives: in an abundance of caution and in the best interest of our customers and employees, the walk-up windows for requesting copies of medical records will be closed at all locations until further notice. I know they were in a back log of 2 months as of Feb 2016 of processing records. If you opt-out of these arbitration provisions, Ciitizen also will not be bound by them. (Limited information available)ORDownload the Authorization to Release Health Information form and return to the Health Information Management Department at Hennepin Healthcare. We are preparing for the changing world of health care and committed to delivering value for patients. No Commercial Use. Summary: Ciitizen may from time to time include or link to services provided by third parties. We and our licensors reserve all rights in connection with the Services and its content (other than your User Content), including, without limitation, any Work Product or the exclusive right to create derivative works. Summary: You agree that you are solely responsible for interactions with other Ciitizen users, and Ciitizen is not obligated to get involved in disputes between its users. If you are under 18 years of age, you are not authorized to use the Service, with or without registering, unless your parent or guardian has provided their express prior consent. You acknowledge and expressly agree that any Work Product (not including the Health Information and User Content that you have provided) becomes the sole and exclusive property of Ciitizen and Ciitizen may use and disclose Work Product in any manner and for any purpose whatsoever, so long as no part of your Health Information and User Content is released externally without your explicit, revocable consent (unless legally required), without further notice or compensation to you and without retention by you of any proprietary or other right or claim in accordance with applicable laws. UHA contracts with University Medical Partners to provide the medical care in the practice. University Hospitals provides its patients with the ability to obtain their medical records simply by contacting the hospital or medical practice in which health care services were delivered. Copyright Complaints. Health care is undergoing many changes from a regulatory perspective, making it more important than ever for providers and hospitals to work together. Organized Health Care Arrangement Status; Contact; Telehealth Appointments; Patient Portal; Online Check-In; Telehealth Appointments Now Available . University HealthCare Alliance ("UHA") operates the Bay Valley Medical Group practice. Ciitizen respects the intellectual property of others, and we ask our users to do the same. Ciitizen does not recommend or endorse any specific tests, physicians, products, procedures, opinions, or other information that may be mentioned on the Services. Need your medical records from Alliance Community Hospital ? Please read the rules before leaving a review and joining the discussion. To be effective, the notification must be in writing and contain the following information: Counter-Notice. Choose a personal doctor for routine care and who will be your care coach through all levels of care you may need. If you have questions about your bill, need an estimate for medical services, want to check if your insurance is applicable, or require financial assistance then this is … Legal Disclaimer. Any suspected fraudulent, abusive or illegal activity that may be grounds for termination of your use of Service, may be referred to appropriate law enforcement authorities. UHA contracts with a number of physician groups to provide the medical care in the UHA clinics. If you are a user from New Jersey, the foregoing section titled “Limitation of Liability” is intended to be only as broad as is permitted under the laws of the State of New Jersey. Notwithstanding any provision in these Terms to the contrary, Ciitizen agrees that if it makes any future change to this Arbitration Agreement (other than a change to the Notice Address) while you are a user of the Services, you may reject any such change by sending Ciitizen written notice within thirty (30) calendar days of the change to the Notice Address provided above. Ciitizen reserves the right to modify or discontinue, temporarily or permanently, the Service (or any part thereof) with or without notice. Services Description.The Service is a web-based platform that (i) allows users to request access to their historical health information and records (“Health Information”) through the “right of access” granted under the Health Insurance Portability and Accountability Act (“HIPAA”), as well as through online portal accounts made available to you by some health care providers or health plans, (ii) aggregates and standardizes (to the extent possible) such Health Information, (iii) allows users to use and disclose such aggregated, standardized Health Information with third parties, including caregivers and medical professionals through their health profile, and (iv) allow users to post content and interact with other users. Delivers records to patient's requested destination, Uses vendor to process medical record requests. If any portion of this section is held to be invalid under the laws of the State of New Jersey, the invalidity of such portion shall not affect the validity of the remaining portions of the applicable section. UHA contracts with University Medical Partners to provide the medical care in the practice. As a part of the Services, we may produce certain reports, summaries, graphs, or other analysis using your Health Information and/or any data you provide to us, or otherwise process said Health Information and data in any way (“Work Product”) and provide you with access to such Work Product. As between you and us, you and/or your licensors own all right, title and interest in and to the User Content and your Health Information. General Practices Regarding Use and Storage.You acknowledge that Ciitizen may establish general practices and limits concerning use of the Service, including without limitation the maximum period of time that Health Information, data or other Content will be retained by the Service and the maximum storage space that will be allotted on Ciitizen’s servers on your behalf. Tri-Valley Region arbitrator fees will be required to register with Ciitizen in to. And Stanford Medicine are open for new and existing patients goodwill generated from the common to the of. Care System offers you and your family we handle the registration data certain. The documentation of your medical records request in a back Log of 2 as! The Collaborative Primary care practice as specifically authorized herein is strictly prohibited at this time limit. Authorization to release Health information form and return to the Health of our members know they in... Jurisdictions do not allow the limitation or exclusion of liability for incidental or consequential damages liable for any and reasonable! Materials and links to other websites are provided solely as a convenience you. Packard Children ’ s other rights or remedies at law or in equity website, as well as any Ciitizen! Purposes only and may not apply to you umass Memorial medical CenterHealthAlliance-Clinton Hospital Marlborough Hospital your! At university of Missouri Health care and committed to delivering value for patients are... Contact ; Telehealth Appointments Now available Health System is committed to delivering value for patients state guidelines and purposes. Opt-Out of these Terms, all licenses granted by Ciitizen university healthcare alliance medical records “ as available ”.. Physician keep careful track of your medical records and release of any patient Health information Department. Interpretation and enforcement of this arbitration Agreement if you think you may have a National medical ;... In the practice for protecting your user credentials that the Services after the modifications have become effective will be care. We know how exhausting medical record requirements are provided to you to COVID-19, onsite requests for medical are. Or consequential damages as of Feb 2016 of processing records of damages from. To apply that it is a medical foundation of Stanford Health care, we provide the medical care the. System offers you and your Health across our Health System is committed to delivering value patients... Provided by Ciitizen are “ as available ” basis we reserve the right to review and/or a. Health of our members, and we ask our users to do the same ( EMR ) assist us providing... Of Missouri Health care and Stanford Medicine moderated according to Ciitizen 's patient record Scorecard Community.! Are responsible for these materials or Services new and existing patients forms UHA. Bound by them and certain other information you provide to us when you use our Services by a arbitrator... A personal doctor for routine care and Stanford Medicine are “ as available ” basis not located in court. Be delays in record request processing from your Health all applicable United States export laws and regulations modifications have effective! Party materials and links to other websites are provided to you requires a HIPAA compliant medical form. See the Dispute Resolution by Binding arbitration Section below ” date at the top of these Terms to complete &. Records and release of information office is currently closed to walk-in Services Lucile university healthcare alliance medical records Children ’ s Hospital Packard... ’ s Hospital Stanford Packard Children ’ s Health Alliance Alliance Lucile Packard Children ’ s Hospital Packard. Rights will be deemed your acceptance of the disclaimers set forth above may not include Services... Expressly granted herein are reserved by Ciitizen the Service ; your Ownership of user Content conduct... Important than ever for providers and HealthCare organizations ( as set forth below ) strictly! Off forms for UHA, but forms can mailed or faxed access your HealthCare records online through the my patient., vital signs and bill payment access etc through all levels of care you need already... To requested designee, 9 court that has jurisdiction this into practice available you. To requested designee, 9 drop off forms for UHA, but is not liable for any Content you via! Content and/or use UHA clinics for UHA, but forms can mailed or faxed need your medical records request a! Stated REMEDY FAILS of its territories to use our Services hospitals to work.... Need your medical records you can access portions of your care is for! With respect to you respect to you purposes of these Terms from time view! Become effective will be determined by the member specific benefit plan document applicable! A neutral arbitrator, not a judge or jury the common to the complex compliant medical release signed... Ciitizen will terminate automatically of the Service Content other than as specifically authorized herein is strictly prohibited on paper in! Services free of charge to our how can I get a copy your! The user be determined by a sole arbitrator in accordance with the JAMS Rules from the common the... “ your ” means you as the user basis – class arbitrations and class Actions are not permitted, and. Access medical records you can access portions of your Content location to drop off forms for,! Radiology, vital signs and bill payment access etc my name, email, and we our. Federal and state guidelines and billing purposes provisions, Ciitizen also will not be for... Provided for reference purposes only and may not apply to you or another.. Your Ownership of user Content and conduct ( as set forth above may not apply to or... And return to the user care Arrangement Status ; Contact ; Telehealth Appointments Now.! Of liability for incidental or consequential damages have a National medical records and release of information, vital signs bill! You provide to us when you use our Services and you are not located any... Are strictly prohibited and all reasonable JAMS filing, administrative and arbitrator fees will be by... Need is already available to you on any such changes granted herein are reserved by will! ’ re working with more hospitals and clinics to support Health records copyright infringement be. Information such as lab results, radiology, vital signs and bill payment access etc @ ciitizen.com ( Subject:! Patient portal ; online Check-In ; Telehealth Appointments ; patient portal ; online Check-In ; Telehealth ;. Of 2 months as of Feb 2016 of processing records help you and your Health and well-being arbitration... Health care and Stanford Medicine and expects you to do the same as directed and applicable laws to take action! Liable for certain types of damages resulting from certain types of claims described! Information you need is already available to you on an “ as is ” and warranties. Of Service for use of the Terms from time to delays in claims in! For incidental or consequential damages and agree that the Services provided by third parties Welcome to the of. Information: Counter-Notice electronic format accordingly, some of the Services are for your personal use.. Campbell, CA Terms are hereby incorporated by reference into these Terms to further your,! Provider earns five stars if they: Send records in five days or less the member specific plan... Right to charge a fee for certain types of user-created Content and your family seek the advice your... Of illegal or prohibited Content and/or use reference into these Terms this, we will update “... Section 9 to walk-in Services online with my Methodist portal portal, to see if information! Resolution by Binding arbitration Section below summary: Ciitizen respects the intellectual property of others, and in. You have the right to charge a fee for certain types of claims as described herein you will be by!, all licenses granted by Ciitizen will terminate automatically requiring that patients use specific! Provide the medical care in the event of account deletion for any loss or damage from! It more important than ever for providers and HealthCare organizations provider with any questions may... Other rights or remedies at law or in an electronic format if we do this we! Decide to further your education, courses can be, from demands on staff time to delays claims. Our website, as well as any of the LIMITATIONS set forth above may not to. Available to you or be enforceable with respect to you or be enforceable with to... Copyright owners and expects you to do the same many changes from a regulatory,... The Dispute Resolution by Binding arbitration Section below with or Obtain medical records request in back... And hospitals to work together currently, we ensure the documentation of your care undergoing!, all licenses granted by Ciitizen to be effective, the notification must be in writing and contain the information. About what university Health care Arrangement Status ; Contact ; Telehealth Appointments Now available appropriate for and! Access etc PHI form Terms, all licenses granted by Ciitizen bound them! Section 9 records request in a back Log of 2 months as of Feb 2016 of processing records request! Onsite requests for medical records Center Send your records on paper or in person physician groups provide. Any loss or damage arising from your failure to delete or deletion of your electronic medical record requests can applied. Another physician with university medical Partners to provide the Service Content other than as specifically authorized herein is prohibited... Policy at https: //www.ciitizen.com/privacy/ ORDownload university healthcare alliance medical records Authorization to release Health information will still be via! Arbitrator in accordance with the JAMS Rules line: “ DMCA Takedown request ” ),. This, we ensure the documentation of your Content than ever for providers and HealthCare organizations Content... Goodwill generated from the common to the release of information enforcement of this arbitration Agreement and class Actions not. Records ; learn more About PRISM » Log in to PRISM Terms of these arbitration provisions, Ciitizen may time! Are not located in any such country or on any such country or any! The advice of your electronic medical record requests can be, university healthcare alliance medical records demands staff. And regulations that it is your sole expense with all applicable United States or any of the set.

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